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The contact screen of the Raz memory cellphone for people living with dementia that can be managed by a caregiver.
Raz Mobility

Raz Simplified Memory Mobile Phone

Average rating of 4.6 out of 5 stars.

See 11 reviews


An easy-to-use cell phone designed for older adults and their caregivers seeking simplicity.

Product overview

Raz is a one-touch dialing phone designed for people living with dementia. While it offers the benefits of a smart phone, Raz maximizes accessibility with its streamlined design. The phone's single interface screen has only four main components: contacts' pictures and names, an emergency service call button, the time and battery status. To make a call, simply tap the desired contact's photo! In addition to voice calls, the RAZ Memory Cell Phone can receive video calls.

The Raz App enables caregivers to configure contacts and manage their loved one's phone remotely: limit calls, monitor battery & signal strength, track location and more.

Suitable for

Individuals living with mid-to-late stage dementia, as well as adults looking for a user-friendly cell phone to connect with loved ones.

Caregivers wanting to communicate easily with their loved ones and track their location if they get lost.



Navigating the array of phone options and tracking device technologies can be quite a challenge. This task becomes even more daunting when seeking a cell phone that provides a streamlined and simplified user experience. The Raz is versatile while remaining user-friendly, thanks to its limited user functionalities and remote managing capabilities for caregivers. It supports easy communication with family members. The Raz memory phone is a great product that supports connection and independence while also keeping safety in mind.

Cell phone type : Motorola G Pure

Operating System: Android 11

Processor: MediaTek Helio G25

Memory (RAM): 3GB RAM

Internal storage: 32GB

Battery size: 4,000 mAh

Display: 6.5"

Resolution: 720 x 1600

Dimensions: 6.59 x 2.98 x 0.34 in | 16.7 x 7.57 x 0.86 cm

Weight: 0.41 lb | 185 g

Ports: Type-C USB

Carrier support: Unlocked and compatible with all wireless providers

SIM card: Nano-SIM


Included: smartphone, wall charger, micro-USB charging cable, user guides.

  • Ability to make and receive voice calls, as well as receive video calls.

From the Caregiver App:

  • Create and edit up to 30 contacts.
  • Send reminders.
  • Limit incoming calls to a list of trusted contacts to avoid unwanted calls.
  • Set up hours during which the user cannot place calls.
  • Check call history.
  • Check phone location information using GPS tracker.
  • Receive and send low battery alerts by text message when the phone’s battery is below a specified level.
  • Enable the audio announcement "phone charging" to indicate when the phone is charging.
  • Disable the power button to ensure that the phone stays on.
  • Set up auto-answer so that incoming calls are answered automatically.
  • Program the audio pronunciation of the caller's name for incoming calls.
  • Select a special larger display and customize the color of contacts for visually impaired users or people with tremors.
  • Free shipping on orders over 75 USD.
  • 30-day return policy. Conditions do apply. Please read our complete return policy.

Frequently Asked Questions

The phone is unlocked and compatible with all phone providers. You will need a Nano-SIM card and a data plan.

Yes. There is a primary caregiver who can allow up to three additional secondary caregivers who will be able to manage the Raz cell phone. Secondary caregivers have the same level of control over the phone as the primary caregiver, except that only the primary caregiver can add or delete secondary caregivers.

No. The phone is designed to be as simple-to-use as possible and doesn't include these features. Instead of sending text messages, you can send reminders that will appear as sticky notes on the phone, with the option to also create audio reminders from the online portal and app.

Yes. By going to the “GPS Location” button on the online portal or the app, you can track the location of the phone.

Yes. The phone allows up to 30 contacts, but the default is 6. Having 6 contacts or less will ensure there is only a single screen on the phone so the end user doesn't have to scroll through multiple screens.



Average rating of 4.6 out of 5 stars.

Based on 11 reviews

Average rating of 5 out of 5 stars.

By Anonyme

Average rating of 3 out of 5 stars.


Well thought-out phone but needs improvement. Battery life is not long enough. It also needs to be able to speak French, especially when announcing incoming calls.

By Maryse C.

Average rating of 5 out of 5 stars.

Our mother, who is cognitively impaired, has regained her freedom with this phone. She can contact us whenever she wants. The device is top quality, and my sister and I love the ability to adjust the settings to suit the situation. We just love it!

Average rating of 5 out of 5 stars.

My father, who couldn't read and had no aptitude for new technology, found himself isolated to call for help when he ran out of electricity, since he no longer had a landline. Unable to use an ordinary cell phone, no matter how simple, the RAZ Phone is simple. Even though it's in English, my father still understands the red or green principle RED (NO) GREEN (YES) He doesn't have to push 15 buttons to open it. As soon as he takes the phone in his hand, the keypad eliminates itself and is available, all he has to do is press on the photo of the person he wants to talk to, and confirm by pressing on the green button to confirm .....reassuring for him and for us .and I control the entries .I've blocked all entrances other than those of people he knows, so there's no risk of scamming .TRULY PEACE OF MIND for him and for us .

By Hélène

Average rating of 5 out of 5 stars.

Of course, there's an adjustment period, but this phone is simplified for people with Alzheimer's and very well designed for caregivers.

By Manon

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